Tuesday, February 25, 2014

Native Advertising


We recently began a native advertising campaign for a client.  So far it is doing great… better at driving people to our Website than any other digital marketing we do.

Native advertisements are online ads that look and read like editorial content (in the print world they are called advertorials).  They provide information of value to the reader, as opposed to blatantly promoting products or services.  Much like print advertorials are labeled as advertisements, native ads may be listed as “sponsored links.”  You might also consider native ads “content marketing” (another buzzword) that is paid for.  Here are some advantages of native advertising:

·         It provides the content provider/advertiser with a way to establish credibility by communicating something of value.
·         Since the native ad adopts the appearance of other content on the Website, it looks like regular content.
·         It can help your SEO efforts.
·         It can drive people to your Website.
·         It can provide reasons for people to engage with you.
·         It is easy to track clickthroughs from your native ad program to your Website.

Marketers investing in native advertising include P&G, Unilever, Coca-Cola, JetBlue and Porsche.  But you do not have to be a big boy to play.  Our client is Ravinia Plumbing & Heating (www.RaviniaPlumbing.com), a local plumbing and HVAC company.  Some of the native ads they have done are:

·         What to do if your pipes freeze
·         How to tell if your furnace is about to fail
·         Preventing floods


You undoubtedly can think of numerous topics for your business.

So here are some tips to help get started.

1.     Determine your objectives.  For Ravinia Plumbing, the main objective is getting people to the Website.   But your objective might be to generate engagement via phone calls, to sign up for an event online, or just to increase awareness.
2.     Identify your target market.  Then identify ad channels that can most efficiently deliver your message to that target.  If you have a specific geographic or demographic target, focus only on those people.
3.     Negotiate.  As with any form of advertising, make sure you know how much you are paying to reach just your target market, not the entire market of people who will see your ad.  Also, try to get the sources to package your native ad with other digital ads, and even print ads.
4.     Have your ad professionally written.  Many media sources have writers that will write the articles for you at no charge.  But you are the content expert; make sure you proof the articles.
5.     No hard selling in the content.  Do not promote your features and benefits.   A soft sell will work much better than a hard sell.
6.     Have a strong call to action.  You do want the readers to engage with you.  So at the end of the article, provide the reader with a reason to contact you.  As you can see in the Ravinia Plumbing native ad, the call to action is to call if the reader has a home heating emergency.
7.     Leverage your investment.  Once the native ad is posted online, Tweet it, post it on your Facebook page, send it to your LinkedIn network, etc.
8.     Track and measure.  Make sure your media source provides you with clickthroughs to your Website so you can track how effective the program is working relative to other programs.  If your objective is more than Website hits, make sure you measure that as well.

Monday, February 3, 2014

Ketchup on a Hot Dog? And Other Super Bowl Ad Musings


While it was a dog of a game (no pun intended), give credit where credit is due: Seattle was brilliant.  Wish I could say the same about the ads, but I found them to be, on the whole – eminently (and imminently) forgettable. 

Last week, I wrote about Northwestern Kellogg Professor Tim Calkins’ commercial rating methodology (http://lsternmktg.blogspot.com/2013/01/watching-super-bowl-ads.html).  You can boil the framework down to:

1.     Did I like the ad as an ad?
2.     Would I have known whose ad it was as a casual observer?
3.     Did it either reinforce brand positioning or at least create favorable awareness?

With that in mind, here are my thoughts on yesterday's ads. 

Who’s ad is that?: More and more, it apparently is about creating an ad that people remember.  Remembering whose ad it is is secondary.  Whether the ad enhances the brand is tertiary.  The only reason I remember who did several of the ads was because I wrote it down.  Time to get back to basics of why you advertise.

Sex, animals and the flag:  It used to be that “sex sells.”  Watching the commercials, it seems now it is animals and the flag.  Most of the animal ads came off as stupid (Budweiser and Doritos being the exceptions; and their ads ranked first and second on USA Today’s Super Bowl Ad Meter) and most of the “patriotism ads” came off as contrived or manipulative (Budweiser’s "Hero’s Welcome” again being the exception – ranked #3 on Ad Meter).  The only ads I remember with any sexual overtones were SodaStream (liked it, but not for that reason), the David Beckham H&M ad (liked it, but not for that reason), and the horrific GoDaddy “BodyBuilder” ad (see below).

Car ads: On the whole, pretty bad.  None of them effectively used any type of patriotism theme.  Most of them had me guessing as to whose ad it was.  I would not have known unless I wrote it down.  I don’t want to see Bob Dylan selling cars.  I was intrigued by Maserati; not a particularly great ad, but I found it interesting that they decided to advertise when maybe 0.0001% of the people watching were in their target market.  The best of the ads, I thought, was the Toyota Highlander ad with the Muppets.

Favorite ad(s): Bud Light Epic Night and Epic Night Continued.  I thought these ads were clever and I knew who the advertiser was all along.  I just wish they continued the story with more ads.

Second place: Cheerios “Gracie”.  OK, the interracial couple was a little cliché, but it was a nice use of the product.  I certainly knew whose ad it was.  And I loved the ending, when the girl said: ‘And a puppy.”

Third place: Microsoft “Empowering.”  Maybe the most motivating of all the ads.  Rated #1 by Kellogg.

Honorable mention:  Doritos “Cowboy Kid” (but not Time Machine), Wonderful Pistachios (Part 2), David Beckham H&M ad (best music).  And also a shout out to Fox for the 24 teasers.  Jack is back.

Worst ad (ever?): GoDaddy “BodyBuilder”.  Last year, I questioned whether their ad was the worst ad ever.  This year’s ad, while awful,  wasn’t as bad.  Scary how bad last year’s ad was.

Dishonorable mention:  T-Mobile (really?  Tim Tebow?), Audi Doberhuahua (exactly what does that dog have to do with your brand?  Rated last by Kellogg.)

Ad I am most conflicted about: Heinz “Happy and You Know It.”  I would put this close to the top on “technical merit.”  The brand was evident throughout; the functionality of the bottle was well documented.  But…ketchup on a hot dog?



Finally, if you want to see how the Kellogg folks evaluated the ads, you can visit http://kellogg.northwestern.edu/news/superbowl/results/2014.htm